By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
SmartData CollectiveSmartData CollectiveSmartData Collective
  • Analytics
    AnalyticsShow More
    data-driven white label SEO
    Does Data Mining Really Help with White Label SEO?
    7 Min Read
    marketing analytics for hardware vendors
    IT Hardware Startups Turn to Data Analytics for Market Research
    9 Min Read
    big data and digital signage
    The Power of Big Data and Analytics in Digital Signage
    5 Min Read
    data analytics investing
    Data Analytics Boosts ROI of Investment Trusts
    9 Min Read
    football data collection and analytics
    Unleashing Victory: How Data Collection Is Revolutionizing Football Performance Analysis!
    4 Min Read
  • Big Data
  • BI
  • Exclusive
  • IT
  • Marketing
  • Software
Search
© 2008-23 SmartData Collective. All Rights Reserved.
Reading: Artificial Intelligence Chatbots Could Make Your Doctors Obsolete
Share
Notification Show More
Aa
SmartData CollectiveSmartData Collective
Aa
Search
  • About
  • Help
  • Privacy
Follow US
© 2008-23 SmartData Collective. All Rights Reserved.
SmartData Collective > Business Intelligence > Artificial Intelligence > Artificial Intelligence Chatbots Could Make Your Doctors Obsolete
Artificial IntelligenceExclusive

Artificial Intelligence Chatbots Could Make Your Doctors Obsolete

Ryan Kade
Last updated: 2020/11/21 at 10:22 PM
Ryan Kade
8 Min Read
AI powered chatbots in healthcare
Shutterstock Licensed Photo - By Alexander Supertramp
SHARE

Just imagine a very familiar scene: 3 a.m. and you google your symptoms and self-diagnose your illness. Then you have to decide based on whatever search has come up whether or not you need to see a doctor. This is one of those times where AI chatbots come into play. More and more HealthTech companies are focusing on providing a software solution for patients to define symptoms and then get proper treatment. Triage chatbots is an alternative to googling your symptoms. A user can enter the main complaints and will then be asked a number of questions based on the given info. At the end of a session, the bot suggests the way to treatment. Chatbots can initiate video chats with real doctors, direct to patient booking systems or just advice where to ask for help. For the most part AI chatbots are intended to support physician workflow rather than replace them anytime soon. The key concept is to relieve the burden on physicians and medical teams. In fact, chatbots have limited authority. Indeed, the U.S. Food and Drug Administration does not allow an app to diagnose a patient or prescribe drugs without physician input. However, Joel Barthelemy, founder and CEO of Arizona-based GlobalMed, is sure that is to change in the near feature. Today?s AI-enabled apps, based on the experience of many thousands of similar patients with the same symptoms, can suggest doctors which medication to prescribe or which treatment to try. As software shows more accurate results, physicians will agree with these apps most of the time unless they know something unique about their patients. Then they can contact a patient and ask more specialized questions. But Mr. Barthelemy claims that, in most cases, patients will no longer have to see primary care doctors in person.

Contents
AI and chatbots in healthcare: case studiesAI in healthcare apps: criticismConclusion

AI and chatbots in healthcare: case studies

Ada Health

?s mobile software is described as ?a personal health companion and telemedicine app?. Users can figure out what symptoms they have via Ada?s conversational interface and get info on what might be the cause. If necessary, Ada then offers a follow up remote textual consultation with a real doctor.

?Ada has been trained over several years using real world cases, and the platform is powered by a sophisticated artificial intelligence (AI) engine combined with an extensive medical knowledge base covering many thousands of conditions, symptoms and findings,? the company explains.

More Read

big data and IP laws

Big Data & AI In Collision Course With IP Laws – A Complete Guide

Personalizing Learning Experience with AI Voice Over Generator
Revolutionizing Procurement: The Power of AI in Vendor Management Systems
Harnessing Artificial Intelligence for Mental Health Management
Transforming Healthcare Technology: The Powerful Collaboration between AI and Nurses

ADA Your Health Guide
Source – https://play.google.com/store/apps/details?id=com.ada.app&hl=en_US
In every inquiry, Ada analyzes all available patient information, including past medical history, symptoms, and risk factors. By acting as a pre-screen consultation before being redirected to a real doctor, Ada saves time during any follow-up consultation. Babylon Health started out as a telemedicine app, offering live chat and video consultations with healthcare professionals. Today?s version provides a triage function where patients use the app to get medical advice rather than call the NHS hotline for help.
babylon online doctors app
Source: https://play.google.com/store/apps/details?id=com.babylon&hl=en_GB
The UK?s National Health Service (NHS) have used Babylon software on a trial basis for dispensing medical advice since 2017. Thus, NHS patients, living or working in the service areas of five clinics all within Greater London, can use the app to book consultations with NHS GPs. Triage via Babylon app requires about 12 text messages and takes about 90 seconds. The AI-powered chatbot can formulate a course of action based on personal medical history, and then schedule a video appointment with a real doctor, if necessary. On average, phone calls to the NHS helpline take up to 15 minutes that cost the government about £15 (about $20). Babylon Health can reduce consultation costs to £5/month based on a subscription. Belgian biopharma company UCB worked with Verint Systems to develop an app for patients with Parkinson?s disease. Their product, known as PD Coach, is equipped with an AI assistant named April, powered by Verint?s Intelligent Virtual Assistant (IVA) solution.

?We designed the PD Coach to address specific challenges that Parkinson?s patients and their caregivers may face ? including its unique ability to learn and adjust to language and vocabulary for patients with dexterity and speech issues,? Mike Davis, head of UCB?s US Neurology Patient Value Unit, said. ?With insights from patients on the challenges they face with disease management, April was created as more than a resource to offer information. April is designed to build a relationship with the patient and help deliver what patients value when it comes to their care.?

PD Coach - Google Playtstore
Source – https://play.google.com/store/apps/details?id=com.ucb.pdcoach
April is programmed with Parkinson?s-specific information and is able to communicate with patients through speech and text. Users with Parkinson?s disease have ongoing, personalized support and access to the resources they need.

“This AI and automation-powered technology creates a new avenue for patients to turn to for help and guidance that has the convenience of an app,? Michael Southworth, general manager of intelligent self-service at Verint, said. ?AI and intelligent assistant technology has the ability to transform healthcare and access for patients. With April, we?ve built a resource that can truly meet patients where they are and allow them to take greater control of their health.?

AI in healthcare apps: criticism

AI-enabled chatbots are not without controversy. A study from MIT computer scientists suggested that AI can?t provide the same quality of care as physicians. The researchers analyzed doctors? written notes on intensive care unit patients and found that ?internal sensations? about a particular patient?s condition played a prominent role in determining how many tests should the patient have.

?There?s something about a doctor?s experience, and their years of training and practice, that allows them to know in a more comprehensive sense, beyond just the list of symptoms, whether you?re doing well or you?re not,? Mohammad Ghassemi, a research affiliate at IMES, said. ?They?re tapping into something that the machine may not be seeing.?

Conclusion

Artificial intelligence now has a deeper touch in healthcare. AI-powered chatbots can diagnose patient conditions via mobile devices. The technology allows caretakers and doctors to remotely monitor the elderly and critically ill patients. The potential of AI in healthcare is both promising and alarming, considering the possible effects of one bad decision. Therefore, AI-powered software should earn its credibility in the eyes of physicians and patients. For instance, AI chatbots might support human decision making while providing a recommended treatment plan. Maybe in the distant future, a chatbot will replace a flesh-and-blood doctor. But today?s AI-powered solutions are not sufficiently effective lacking a doctor?s gut feeling. Supporting Resources: https://www.healthcareitnews.com/news/next-gen-telehealth-ai-chatbots-genomics-and-sensors-advance-population-health https://techcrunch.com/2017/04/19/ada-health/ https://www.businesswire.com/news/home/20181115005077/en/UCB-Verint-Announce-Launch-UCB%E2%80%99s-PD-Coach http://news.mit.edu/2018/doctors-rely-gut-feelings-decision-making-0720

TAGGED: AI, AI in healthcare, artificial intelligence, chatbots
Ryan Kade November 21, 2020 January 12, 2019
Share This Article
Facebook Twitter Pinterest LinkedIn
Share
By Ryan Kade
Follow:
Ryan Kade is the editor overseeing contributed content at Smartdata Collective and contributes weekly column.

Follow us on Facebook

Latest News

RN coders for hosptial data
RN Coders Can Improve Hospital Data Strategies
Big Data
cloud technology in education
How Cloud Technology Can Be Integrating in Schools
IT
big data and IP laws
Big Data & AI In Collision Course With IP Laws – A Complete Guide
Big Data
ai in marketing
4 Ways AI Can Enhance Your Marketing Strategies
Marketing

Stay Connected

1.2k Followers Like
33.7k Followers Follow
222 Followers Pin

You Might also Like

big data and IP laws
Big Data

Big Data & AI In Collision Course With IP Laws – A Complete Guide

5 Min Read
artificial,intelligence,entity,using,voice,to,communicate,as,represented,by
Artificial Intelligence

Personalizing Learning Experience with AI Voice Over Generator

7 Min Read
vendor management system an AI role
Artificial Intelligence

Revolutionizing Procurement: The Power of AI in Vendor Management Systems

5 Min Read
ai in mental health
Artificial Intelligence

Harnessing Artificial Intelligence for Mental Health Management

9 Min Read

SmartData Collective is one of the largest & trusted community covering technical content about Big Data, BI, Cloud, Analytics, Artificial Intelligence, IoT & more.

ai is improving the safety of cars
From Bolts to Bots: How AI Is Fortifying the Automotive Industry
Artificial Intelligence
giveaway chatbots
How To Get An Award Winning Giveaway Bot
Big Data Chatbots Exclusive

Quick Link

  • About
  • Contact
  • Privacy
Follow US
© 2008-23 SmartData Collective. All Rights Reserved.
Go to mobile version
Welcome Back!

Sign in to your account

Lost your password?