Best Practices for Successful Workforce Analytics
Complexity in today’s workforce, new technology investments, economic pressures, talent as a…
Innovation and Robotics: The Uncanny Valley of Death
The Jetsons premiered almost 50 years ago, but where’s Rosey?
Social Dynamx, Scaling Social Customer Support
Companies are learning that today customer service is a big part of…
One Secret for Success in Cloud Computing – Fewer Choices
Retailers have long followed the mantra of “stack it high and watch…
Workforce Analytics: Where To Begin – The Key Three
The obvious questions are, “What metrics should I be tracking?” and “Which…
From Transaction to Customer Engagement with Business Analytics
Much of the promise of big data lies not in the ever-increasing…
5 Hidden Skills for Big Data Scientists
Here are five hidden skills for big data scientists: 1. Be Clear: Is…
