CRM and Social Media: The Rules Still Apply
Last year a large brokerage firm engaged Baseline to review its customer…
Some interesting SAS-Teradata news
Copyright © 2009 James Taylor. Visit the original article at Some interesting…
Embrace the medium
An obvious but surprisingly under-practiced design principle is to “embrace the medium.”…
It’s not about recovery, it’s about reinvention!
Ever since Lehman Bros collapsed and we went into this accelerated financial…
Google Experimenting with Social Search
Google may be an also-ran in the social networking market with its…
Beat the Clock with Decision Management
Copyright © 2009 James Taylor. Visit the original article at Beat the…
If You Want Trust in Washington, Get a Database?
Trust is all. I listened yesterday to some very smart people talk…
The Change Leader of Tomorrow
The change leader of tomorrow will not be a left brained technologist,…
Building Better Businesses by Tearing Them Down First
When you really start to think about social media and start to…
