Copyright © 2009 James Taylor. Visit the original article at Welcome CRM blog radio listeners!.
Well I did the Blog Talk Radio think with Blake Landau this morning and hopefully there are some visitors today as a result. If CRM is your think, check out the Customer Experience category or this series on using decision management to build a 21st Century Customer Experience. You might also check out my company’s CRM page at decisionmanagementsolutions.com/crm.
If you heard the show, drop me a line (james@jtonedm.com” title=”mailto:james@jtonedm.com\”>james@jtonedm.com“>james@jtonedm.com”>james@jtonedm.com) and let me know what you thought. I always like to get questions that prompt blog posts too so feel free to send questions about decision management and CRM (or decision management and anything really) to me.
![Business Intelligence Is the Key [INFOGRAPHIC]](https://www.smartdatacollective.com/wp-content/uploads/2015/01/business-intelligence-key-infographic-330x220.jpg)
