Management Excellence

Oracle’s EPM Strategy group has recently introduced the domain of ‘management excellence.’  This is taking the ideas of operational excellence (process, efficiency, etc.) into management.

There are several pieces they have published on the the topic including:

• Introduction and overview of management excellence
• Organizing for Management excellence, Part 1
• Organizing for Management excellence, Part 2

The first article appears in the first issue of the “Journal of Management Excellence,” a new quarterly publication that has been a dream of Frank Buytendijk’s for a while now.

Certainly the evolution of Enterprise Performance management will take us into better/deeper systems integration, but, more importantly, it will focus on processes.  Just as transactional systems have focused on transactional processes, such as Order-to-Cash, Procure-to-Pay and so on, EPM systems will focus on those management processes that move organizations from strategy to execution in a repeatable, sustainable way.

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They define the overall management process as Strategy-to-Success (or “S2S”) and use it as the framework to address each step of the value chain in an organization.  They include the following areas in the S2S chain:

• Stakeholder environment
• Market model (combining competitive intelligence with business intelligence)
• Business model (including scenario analysis)
• Business Plan (with an emphasis on rolling forecasts)
• Business Operations (including benchmarking, cross-domain analysis and master data management)

All of which lead-to and are driven by business results, with corresponding performance indicators on scorecards and dashboards.

We will see more of this on EPM maturity models and client’s roadmaps.