DIALOG Governance, Change Control and Rules

(Guest post by James Taylor of Decision Management Solutions)

I took some notes from an interesting panel on governance and change control. Panels are always tough to blog so this is a summary of my takeaways not a record of the panel:

• Executive sponsorship and active evangelism are key
• Build expertise – centers of excellence – within the groups that are managing rules
• Start early and iterate the process as you learn more
• One size will not fit all – be flexible, classify different kinds of rule change and manage them differently
• Give rule change authority to the people who are expert in the policy
• People and process matter far more than tools

One interesting question I still have is whether you should be worrying about rule changes or decision changes? Obviously decision changes require rule changes, but where to manage and version the changes?

James Taylor

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James Taylor

I took some notes from an interesting panel on governance and change control. Panels are always tough to blog so this is a summary of my takeaways not a record of the panel:

• Executive sponsorship and active evangelism are key
• Build expertise – centers of excellence – within the groups that are managing rules
• Start early and iterate the process as you learn more
• One size will not fit all – be flexible, classify different kinds of rule change and manage them differently
• Give rule change authority to the people who are expert in the policy
• People and process matter far more than tools

One interesting question I still have is whether you should be worrying about rule changes or decision changes? Obviously decision changes require rule changes, but where to manage and version the changes?