Thanks to Bob Evans of InformationWeek for this article that sums it up nicely:
1. Create new products, and help business units do so more rapidly
2. Create new revenue by innovative leveraging of existing applications and systems
3. Deepen the company’s engagement with customers, both old and new
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4. Create and enforce global standards for processes and applications
5. Unlock new ways to find, deliver, and assess higher-value information
6. Reverse the 80/20 glut to make those first six possible
7. Create a massively transparent organization with all metrics focused on business value
8. Demonstrate forceful leadership and take responsible ownership
9. Don’t align and don’t whine
The article cites experts such as:
McKinsey Consulting
Gary Loveman (CEO at Harrah’s Resorts)
Ram Charan Rajive Johri (CEO First National Bank of Omaha)
Randy Mott (HP CIO)
Also see our blog entry on What the CEO wants you to know.
