Cookies help us display personalized product recommendations and ensure you have great shopping experience.

By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
SmartData CollectiveSmartData Collective
  • Analytics
    AnalyticsShow More
    data analytics and truck accident claims
    How Data Analytics Reduces Truck Accidents and Speeds Up Claims
    7 Min Read
    predictive analytics for interior designers
    Interior Designers Boost Profits with Predictive Analytics
    8 Min Read
    image fx (67)
    Improving LinkedIn Ad Strategies with Data Analytics
    9 Min Read
    big data and remote work
    Data Helps Speech-Language Pathologists Deliver Better Results
    6 Min Read
    data driven insights
    How Data-Driven Insights Are Addressing Gaps in Patient Communication and Equity
    8 Min Read
  • Big Data
  • BI
  • Exclusive
  • IT
  • Marketing
  • Software
Search
© 2008-25 SmartData Collective. All Rights Reserved.
Reading: Translating the Geek Speak: Is It Time to Dump Your IT Company?
Share
Notification
Font ResizerAa
SmartData CollectiveSmartData Collective
Font ResizerAa
Search
  • About
  • Help
  • Privacy
Follow US
© 2008-23 SmartData Collective. All Rights Reserved.
SmartData Collective > Uncategorized > Translating the Geek Speak: Is It Time to Dump Your IT Company?
Uncategorized

Translating the Geek Speak: Is It Time to Dump Your IT Company?

Entech Marketing
Entech Marketing
5 Min Read
SHARE

454224221

454224221

 

Not every executive is as technically savvy as the times require. Even the most technically savvy organizations need a way to stay competitive. Emerging cloud technologies, new applications, mobility and other technologies mean that executives and businesses have to rely on their IT partners to guide them in the right direction. Too often we see businesses that are being over charged and taken advantage of because of their lack of technical accumen. If your current IT provider seems to keep you in the dark about most technologies they implement, it might be time to consider switching it up. Here are some signs that it’s time to switch IT providers.

Warning Sign #1: Too Much Geek Speak.
To a certain extent, every technology professional is a bit of a geek. After all, it takes a certain breed to be informed of every single technology and application that emerges. But when you ask something of your technology provider and they respond in over-complicated terms that don’t make sense to you – this is a warning sign. Even technicians should be able to explain in simple terms how they resolved user issues and other problems. The unfortunate truth is that your IT company might be hiding information from you in order to hide mistakes, keep themselves in demand, and wracking up the billable hours every time your users encounter the smallest technical issue.

470736667Warning Sign #2: A Know-It-All Attitude.
If you’re hesitant to “bother” your IT partner with issues or to tell them about your concerns regarding a project, this is a huge red flag. Your IT partner should be someone that you feel that you can communicate honestly with for every issue that arises. If your provider has an attitude any time they’re questioned or issues arise that require their attention, it might be time to switch providers. 

Warning Sign #3: A Boxed Approach.
Every organization is completely different that we work with. Our strategy manager spends countless hours with each one becoming familiar with their business and operations so that he can come up with the best strategic solutions for their organization. Too often, though, we encounter businesses that have been placed into a boxed solution that forces them to utilize technology that doesn’t service their business well. An organization should never feel pigeonholed into a solution. Be sure that your IT partner has your best interests in mind and is tailoring your solutions to your unique needs. 

Warning Sign #4: Requesting the Same Information Over and Over.
A well-organized IT provider has your company data at the ready any time a user calls in with issues. They should be familiar with how your organization runs, common issues that your users encounter, your line of business application and the overall configuration of your systems. If your IT provider doesn’t have this information or has to request it every time you call, it’s a warning sign that they’re not focused on your organization. An ideal provider makes it a practice to become familiar enough with your organizations day-to-day operations to provide strategic planning.

No one wants to have that uncomfortable conversation that goes along with firing a vendor, but ultimately you have to look out for your organization. If your provider has been exhibiting any of the signs we’ve listed above, it might be time to consider switching IT providers. Your technology vendors should be partners that collaborate regularly with your organization and tailor solutions to suit your specific needs. If you don’t have that – odds are it’s time to start looking for a provider you can trust.  

 

TAGGED:it
Share This Article
Facebook Pinterest LinkedIn
Share

Follow us on Facebook

Latest News

AI supply chain
AI Tools Are Strengthening Global Supply Chains
Artificial Intelligence Exclusive
data analytics and truck accident claims
How Data Analytics Reduces Truck Accidents and Speeds Up Claims
Analytics Big Data Exclusive
predictive analytics for interior designers
Interior Designers Boost Profits with Predictive Analytics
Analytics Exclusive Predictive Analytics
big data and cybercrime
Stopping Lateral Movement in a Data-Heavy, Edge-First World
Big Data Exclusive

Stay Connected

1.2kFollowersLike
33.7kFollowersFollow
222FollowersPin

You Might also Like

creating a single view of the customer
AnalyticsBig DataExclusive

The Importance Of Creating A Single View of The Customer With Data

9 Min Read

From BI to Process Integration

5 Min Read
Image
Uncategorized

Can Enterprise IT Borrow from Lean Startup Thinking?

4 Min Read

What Does the Modern IT Team Look Like?

4 Min Read

SmartData Collective is one of the largest & trusted community covering technical content about Big Data, BI, Cloud, Analytics, Artificial Intelligence, IoT & more.

data-driven web design
5 Great Tips for Using Data Analytics for Website UX
Big Data
AI and chatbots
Chatbots and SEO: How Can Chatbots Improve Your SEO Ranking?
Artificial Intelligence Chatbots Exclusive

Quick Link

  • About
  • Contact
  • Privacy
Follow US
© 2008-25 SmartData Collective. All Rights Reserved.
Go to mobile version
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?