By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
SmartData CollectiveSmartData Collective
  • Analytics
    AnalyticsShow More
    data Analytics instagram stories
    Data Analytics Helps Marketers Make the Most of Instagram Stories
    15 Min Read
    analyst,women,looking,at,kpi,data,on,computer,screen
    What to Know Before Recruiting an Analyst to Handle Company Data
    6 Min Read
    AI analytics
    AI-Based Analytics Are Changing the Future of Credit Cards
    6 Min Read
    data overload showing data analytics
    How Does Next-Gen SIEM Prevent Data Overload For Security Analysts?
    8 Min Read
    hire a marketing agency with a background in data analytics
    5 Reasons to Hire a Marketing Agency that Knows Data Analytics
    7 Min Read
  • Big Data
  • BI
  • Exclusive
  • IT
  • Marketing
  • Software
Search
© 2008-23 SmartData Collective. All Rights Reserved.
Reading: How CRM upgrades could better supply chain management
Share
Notification Show More
Aa
SmartData CollectiveSmartData Collective
Aa
Search
  • About
  • Help
  • Privacy
Follow US
© 2008-23 SmartData Collective. All Rights Reserved.
SmartData Collective > Business Intelligence > CRM > How CRM upgrades could better supply chain management
Business IntelligenceCRMITSoftware

How CRM upgrades could better supply chain management

Supply Chain Dive
Last updated: 2017/01/19 at 4:13 PM
Supply Chain Dive
3 Min Read
Image
SHARE

Image

Dive Brief:

  • Continued investments in mobility and social integration will enable new trends in customer relationship management (CRM) technology throughout 2017, Destination CRM.com reported last week.
  • CRM solutions will become increasingly personalized yet simplified, a

    Contents
    Dive Brief:Dive Brief:Dive Insight:

    Image

    Dive Brief:

    • Continued investments in mobility and social integration will enable new trends in customer relationship management (CRM) technology throughout 2017, Destination CRM.com reported last week.
    • CRM solutions will become increasingly personalized yet simplified, as client demands increase the need for deep data while spurning system complexity.
    • In addition, the magazine projects CRM systems will increase the use of chatbots or other alternative user experiences to reduce the learning curve to use such systems. 

    Dive Insight:

    Managing buyer and supplier relationships is a key task in supply chain management, and achieving multi-tier visibility could be extremely challenging without proper customer relationship management techniques.

    Buyer needs may shift frequently, for example, and while a supply chain manager can shift production accordingly each time, gathering the information in a database can at minimum enable trend projections and greater long-term forecast accuracy. Similarly, collecting supplier information, schedules and payment needs could improve relations and increase efficacy at the procurement level. 

    However pivotal to supply chains, though, CRM solutions can be poorly integrated into overall supply management systems. Inbound Logistics explored this problem long ago, noting each silo of the supply chain advanced at different technological speeds. One segment, such as procurement, might be advanced and up to date, while data integration for production deadlines is behind the times. This is when you see success in one area and confusion in another, which can cause wide data gaps throughout the supply chain.

    More Read

    ai low code frameworks

    AI Can Help Accelerate Development with Low-Code Frameworks

    How Hospital Security Breaches Devastate Local Communities
    Tackling Bias in AI Translation: A Data Perspective
    8 Crucial Tips to Help SMEs Guard Against Data Breaches
    How AI is Boosting the Customer Support Game

    As data needs advance, and systems like CRM seek adapt to meet these needs, supply chain managers and CIOs should evaluate their systems holistically to ensure full visibility. 


    This post originally appears on our sister publication, Supply Chain Dive. Our mission is to provide busy professionals like you with a bird’s-eye-view of the Supply Chain industry in 60 seconds. To subscribe to our daily newsletter click here.

     

Supply Chain Dive January 19, 2017
Share This Article
Facebook Twitter Pinterest LinkedIn
Share

Follow us on Facebook

Latest News

ai low code frameworks
AI Can Help Accelerate Development with Low-Code Frameworks
Artificial Intelligence
data Analytics instagram stories
Data Analytics Helps Marketers Make the Most of Instagram Stories
Analytics
data breaches
How Hospital Security Breaches Devastate Local Communities
Policy and Governance
analyst,women,looking,at,kpi,data,on,computer,screen
What to Know Before Recruiting an Analyst to Handle Company Data
Analytics

Stay Connected

1.2k Followers Like
33.7k Followers Follow
222 Followers Pin

You Might also Like

ai low code frameworks
Artificial Intelligence

AI Can Help Accelerate Development with Low-Code Frameworks

12 Min Read
data breaches
Policy and Governance

How Hospital Security Breaches Devastate Local Communities

7 Min Read
data perspective
Big Data

Tackling Bias in AI Translation: A Data Perspective

9 Min Read
data protection for SMEs
Data Management

8 Crucial Tips to Help SMEs Guard Against Data Breaches

10 Min Read

SmartData Collective is one of the largest & trusted community covering technical content about Big Data, BI, Cloud, Analytics, Artificial Intelligence, IoT & more.

AI and chatbots
Chatbots and SEO: How Can Chatbots Improve Your SEO Ranking?
Artificial Intelligence Chatbots Exclusive
giveaway chatbots
How To Get An Award Winning Giveaway Bot
Big Data Chatbots Exclusive

Quick Link

  • About
  • Contact
  • Privacy
Follow US
© 2008-23 SmartData Collective. All Rights Reserved.
Go to mobile version
Welcome Back!

Sign in to your account

Lost your password?