Big Data + Intimate Stories = Big Impact

I’m not alone in feeling that the breathless excitement about “Big Data” is a bit much — just ask Stephen Few (Big Data, Big Deal). The skepticism isn’t directed at the vast possibilities inherent in broader use of data; we’re more concerned that “Big” isn’t the full answer. In fact, focusing on “Big” distracts from other fundamental barriers — particularly the very human skills required for thoughtful analysis and effective communication of insights.(more…)