By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
SmartData CollectiveSmartData Collective
  • Analytics
    AnalyticsShow More
    data Analytics instagram stories
    Data Analytics Helps Marketers Make the Most of Instagram Stories
    15 Min Read
    analyst,women,looking,at,kpi,data,on,computer,screen
    What to Know Before Recruiting an Analyst to Handle Company Data
    6 Min Read
    AI analytics
    AI-Based Analytics Are Changing the Future of Credit Cards
    6 Min Read
    data overload showing data analytics
    How Does Next-Gen SIEM Prevent Data Overload For Security Analysts?
    8 Min Read
    hire a marketing agency with a background in data analytics
    5 Reasons to Hire a Marketing Agency that Knows Data Analytics
    7 Min Read
  • Big Data
  • BI
  • Exclusive
  • IT
  • Marketing
  • Software
Search
© 2008-23 SmartData Collective. All Rights Reserved.
Reading: Attensity Co-Presenting with Wells Fargo on Enabling Companies to Improve Customer Loyalty through Text Analytics
Share
Notification Show More
Aa
SmartData CollectiveSmartData Collective
Aa
Search
  • About
  • Help
  • Privacy
Follow US
© 2008-23 SmartData Collective. All Rights Reserved.
SmartData Collective > Inside Companies > Attensity Co-Presenting with Wells Fargo on Enabling Companies to Improve Customer Loyalty through Text Analytics
Inside Companies

Attensity Co-Presenting with Wells Fargo on Enabling Companies to Improve Customer Loyalty through Text Analytics

MichelledeHaaff
Last updated: 2010/10/25 at 1:00 PM
MichelledeHaaff
3 Min Read
SHARE

Attensity and Customer to Speak Jointly at Teradata PARTNERS 2010 Conference

What: Presentation topic: “Text Analytics in a Conversation-Driven Enterprise.” Enterprises are finding themselves awash with unstructured customer data, but are companies able to fully listen and act on the information?

Who: Michelle de Haaff, global chief marketing officer for Attensity
John Teget, vice president of marketing decision strategies for Wells Fargo

More Read

text analytics

Seven Benefits of Using AI to Perform Text Analysis

5 Applications for Corporate Text Analytics
An Introduction To Hands-On Text Analytics In Python
Predicting Airline Loyalty Churn – Cathay Pacific Marco Polo [Case Study]
Interactive Intelligence Reveals Ambitious Plans for Customer Service

Attensity and Customer to Speak Jointly at Teradata PARTNERS 2010 Conference

What: Presentation topic: “Text Analytics in a Conversation-Driven Enterprise.” Enterprises are finding themselves awash with unstructured customer data, but are companies able to fully listen and act on the information?

Who: Michelle de Haaff, global chief marketing officer for Attensity
John Teget, vice president of marketing decision strategies for Wells Fargo

Discover how Wells Fargo is employing Attensity’s text analytics software solutions with their enterprise data warehouse (EDW) to better understand sentiment, highlight marketing opportunities, and even head off issues.

Why: Banks are working hard to ensure customer satisfaction and retention. There are myriad ways customers can provide feedback on experiences using products and services, and reveal their desires for future offerings. This information is invaluable, but emails, call center notes, employee notes, and social media such as blogs, forums, and Twitter, contain vast amounts of unstructured, text-based data, making it nearly impossible to monitor, organize, and analyze.

When: Monday, October 25, 4:30 – 5:30 p.m.

Where: Teradata PARTNERS 2010: San Diego Convention Center
http://www.teradata-partners.com/About

About Attensity
Attensity delivers an integrated suite of Customer Experience Management software applications to meet the demands of a new breed of empowered consumers. Attensity’s solutions are powered by semantic technologies that allow organizations to Listen, Analyze, Relate and Act (LARA) on information trapped in the unstructured text of multi-channel customer conversations. The comprehensive suite of applications addresses collective intelligence in social media and forums; the voice of the customer in surveys, e-mails and other customer contact points; web and call center customer response management; and web self-service. Thanks to Attensity, customers experience relevant, effective, fast and positive one-on-one interactions with companies, resulting in increased loyalty and satisfaction. With more than 500 installations worldwide, Attensity’s award-winning software supports 10,000-plus users in large government agencies and such innovative enterprises as Airbus, Bosch, Charles Schwab, JetBlue, Royal Bank of Canada, Siemens, Travelocity and Whirlpool. More information is at http://blog.attensity.com/, http://twitter.com/attensity and http://www.facebook.com/attensity.

TAGGED: text analytics
MichelledeHaaff October 25, 2010
Share This Article
Facebook Twitter Pinterest LinkedIn
Share

Follow us on Facebook

Latest News

smart home data
7 Mind-Blowing Ways Smart Homes Use Data to Save Your Money
Big Data
ai low code frameworks
AI Can Help Accelerate Development with Low-Code Frameworks
Artificial Intelligence
data Analytics instagram stories
Data Analytics Helps Marketers Make the Most of Instagram Stories
Analytics
data breaches
How Hospital Security Breaches Devastate Local Communities
Policy and Governance

Stay Connected

1.2k Followers Like
33.7k Followers Follow
222 Followers Pin

You Might also Like

text analytics
Text Analytics

Seven Benefits of Using AI to Perform Text Analysis

9 Min Read
corporate text analytics
Text Analytics

5 Applications for Corporate Text Analytics

7 Min Read
hands on text analytics tutorial
AnalyticsExclusiveText Analytics

An Introduction To Hands-On Text Analytics In Python

7 Min Read
airline loyalty
AnalyticsBig DataSocial DataSocial mediaSocial Media AnalyticsText Analytics

Predicting Airline Loyalty Churn – Cathay Pacific Marco Polo [Case Study]

15 Min Read

SmartData Collective is one of the largest & trusted community covering technical content about Big Data, BI, Cloud, Analytics, Artificial Intelligence, IoT & more.

ai in ecommerce
Artificial Intelligence for eCommerce: A Closer Look
Artificial Intelligence
ai is improving the safety of cars
From Bolts to Bots: How AI Is Fortifying the Automotive Industry
Artificial Intelligence

Quick Link

  • About
  • Contact
  • Privacy
Follow US
© 2008-23 SmartData Collective. All Rights Reserved.
Go to mobile version
Welcome Back!

Sign in to your account

Lost your password?