Analytics
783 views

World Series Analytics

CliffFigallo - October 19, 2011

IBM and the University of Southern California (USC) Annenberg Innovation Lab (AIL) have been collaborating on a project to apply analytics to public Twitter sentiment regarding the…

Analytics
1125 views

The Emerging Role of the Analyst – Posts from the Blogosphere

CliffFigallo - October 6, 2011

In response to our call for bloggers to post on the topic of The Emerging Role of the Analyst, we've received ( so far) these very interesting…

Analytics
830 views

Success for the Data Scientist = Happiness

CliffFigallo - October 6, 2011

In this presentation at the Strata Conference in New York this past week, John Rauser of Amazon defined the data science career by first describing a wobbling…

Analytics
921 views

Write on The Emerging Role of the Analyst – SDC’s Analytics Blogarama Oct 6

CliffFigallo - September 28, 2011

You're invited to join in the Analytics Blogarama on SmartData Collective! (more…)

Analytics
1003 views

Stalking the Data-Curious Culture – SDC Reflections

CliffFigallo - September 15, 2011

This is the first monthly post in the SDC Reflections series where I gather examples from recently contributed articles to address a timely topic. Regardless of advances…

Analytics
961 views

Applying Data Analytics to Customer Experience and Service on Social Media

CliffFigallo - August 9, 2011

Recently we interviewed Amir Dekel, Director of Marketing and Communications for ClickFox, a provider of "customer experience analytics." In results just released concerning a survey they'd administered…

Analytics
1242 views

Measuring the Strong Signal of the Customer’s Voice

CliffFigallo - May 17, 2011

SDC interviewed Claude Guay - CEO of iPerceptions - and Duff Anderson, iPerceptions’ VP of research - about their approach to gathering essential data about customers. What…

Uncategorized
800 views

Social Media Meets Healthcare

CliffFigallo - May 2, 2011

  (more…)

Analytics
1407 views

Tom Davenport’s Culture of Analytics

CliffFigallo - April 5, 2011

On March 15 in San Francisco, Tom Davenport addressed a plenary session at Data Driven Business Week, calling his presentation The New Quantitative Era: Creating Successful Business Change…