Let your gray hair light your way through unfamiliar data
How do you approach unfamiliar data? An investment banker I talked to…
How well are you protecting your enterprise content?
More and more often, you hear stories about information loss: identities stolen, emails lost or destroyed illegally, credit…
The Worlds of Information Management
These days, I’m pretty immersed in the world of small companies for…
Information-Driven Business: How to Manage Data and Information for Maximum Advantage
After submitting my final draft to Wiley at the end of last…
You Have to Segment Your List
Digital marketing is an effective way to control costs costs and measure…
The Prince of Data Governance
The difference between politics and policies was explained in the recent blog…
Tips for Utilizing Customer Experience Data.
Customer knowledge and experience data can provide a multitude of business intelligence for…
A Poorly Managed Company’s Tour Guide: Performance Mangement and the ‘Mesdup’ Corporation
Publicly traded companies issue annual reports that increasingly look like magazines.…