Cloud Technology Changes Role of Soft Skills in Nursing

Cloud technology has led to some major changes in the healthcare sector, including changes in how nurses rely on soft skills.

7 Min Read

Cloud technology has been a boon for the healthcare sector in recent years. Markets and Markets reports that the market for healthcare cloud technology will be worth $89.4 billion by 2027.

There are many benefits of using cloud technology to run healthcare systems more effectively. One of the biggest benefits is that it helps store patient data more easily, although this leads to some concerns about HIPAA. We wrote a post a long time ago about the nine most important things to consider when doing a HIPAA risk analysis, which is even more important now that cloud technology has become even more important in healthcare.

Another huge benefit of cloud technology and big data is that they have made remote healthcare more feasible, which makes it easier than ever for patients to get access to healthcare. Despite all the advantages of remote healthcare, there are some challenges as well. One of the biggest issues that healthcare providers need to reassess the importance of their soft skills.

Keep reading to learn how cloud technology is changing the role of soft skills in nursing.

Cloud Technology Changes the Role of Soft Skills in Nursing

Nursing has become a highly sought after position in the professional world due to a variety of reasons. As a result of those multiple factors, the demand for well trained nurses has become greater and greater as the last decade or so has passed. Whether it is because of the drastic shift in demographics, the Baby Boomers generation aging quickly, or simply the reality that there is consistent, stable work to be found in the medical industry, many students are flocking to become nurses.

Nursing is made up of far more than just being able to take a pulse, read a chart, or responsibly oversee a patient’s healing, it also includes the nuances of daily human interactions. This is where soft skills become indispensable. While there are many soft skills— communication, empathy, problem-solving, and teamwork— many of those skills combine with the more technical training in order to produce, not only effective nurses, but personable ones. A collection of all of these skills sets are essential for nurses to maintain in order to provide quality care to their patients.

Though this might sound like common sense or something that can be learned on the job post-graduation, those people who can practice such skills before, during, and after graduation will have an advantage. For those students that are considering participating in an remote learning, online nursing program however, developing soft skills will become much more of a challenge simply because of the lack of proximity and availability of access.

Regardless of what school is chosen to attend in order to accomplish the goal of becoming a nurse, a program that does not include at least some of these into the curriculum will mean that those graduates are lacking in their ability to care for their patients with the greatest effectiveness.

In order to better consider what online nursing programs to attend, the following is a collection of some examples of soft skills that would be a good idea to look for as part of an online nursing program to cultivate for placement as a nurse in the medical field.

Soft Skills Needed in Nursing


Empathy cannot be taught, it has to be personally developed over many years and different interactions with people. There are so many nuances to the human experience and the subtlety of interpersonal communication means that there are even more ways in which the dynamics of human interaction can become convoluted without proper understanding. Though much of what people say or act out can give great insight into the thoughts and feelings of a person, without the ability to go from merely sympathizing to empathizing, patient care can remain somewhat “cold”.

Nurses who go out of their way to involve themselves in a great diversity of situations and cultural exchanges are more likely to develop empathy and thus will be more skilled in their ability to care for patients and their families.

Teamwork and Conflict Resolution

Nursing is not done alone. There are many different people in multiple departments that typically comprise a medical office. Being that there are so many people involved in the process of care, the necessity to interact with other team members becomes a requirement. As with any human situation, however, trouble can arise between team members.

Disagreements will happen, gossip will occur, people will be offended or feel left out… any number of things can happen to create tension in the workplace. Every nurse will need to be able to just to demonstrate compassion, but also the maturity which is a precursor to conflict resolution.

Time Management

For however common time management is as a skill in life, it still is important enough of a soft skill in nursing to make mention of here. The number of daily tasks and information that need to be remembered while on the job can be staggering, but anyone who takes the time to consider a system by which a regular schedule can serve as a foundation to work from is helpful.

Establishing a rhythm by which to create patterns in a day or week leads to better understanding of how and when to best adapt when situations become unpredictable. When that does happen, being able to get back on track will ease the stresses that pile up on nurses’ mental health. A command over the predictable responsibilities means that unforeseen circumstances become more manageable. 

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