hkotadia1

41 Articles

Big Data and Rise of Predictive Enterprise Solutions

Given the three Vs of Big Data, namely Volume, Variety and Velocity…

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Big Data: Will Open Source Software Challenge BI & Analytics Software Vendors

Predictive Analytics has been billed as the next big thing for almost…

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Big Data Analytics a Key Enabler for Social CRM – Airlines Case Study

Big Data Analytics is a hot topic of discussion these days. But…

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Why Big Data Analytics is The Next Big Opportunity for Outsourcing Companies

Big Data Analytics is making big headlines these days. Just check out…

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5 Key Tech Trends Driving Social CRM

One year ago (June 15th, 2010 to be precise), I wrote a…

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Why CRM ain’t CRM if it isn’t Social

Almost a year back, I wrote about how four independent trends, namely Social…

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10 great Enterprise 2.0 presentations to ring out 2010

This is my last post of the year 2010. Looking back, what…

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Social Intranet – Unleash the power of Enterprise

Imagine a large enterprise with tens of thousands of employees across several…

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How to measure Social CRM ROI

One of the question frequently asked about Social CRM or Social Media…

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KLM Surprise: Is it Social CRM?

Here’s a great Social Media Customer Engagement Case Study – Royal Dutch…

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