Can Better Customer Experience Be Found in Cloud?
11 Best Practices for Online Chat Sales and Customer ServiceOnline chat is…
Oracle Unveils the BI Appliance Called Exalytics
Oracle kicked off its Open World 2011 conference with the announcement ofExalytics, a…
Does IT Management Think About Predictive Analytics in the Cloud?
I have been reviewing the first set of responses to our Predictive…
Five More Top Data Visualizations that Persuade
Last summer, we discussed the increasing popularity of data visualization to communicate complex…
The Next Generation Enterprise Platform
Now that I've had a a few weeks since Salesforce.com's Dreamforce conference…
